jueves, 27 de marzo de 2014

How does hostage negotiation get people to change their minds? :: TIME.COM

The Behavioral Change Stairway Model was developed by the FBI’s hostage negotiation unit, and it shows the 5 steps to getting someone else to see your point of view and change what they’re doing.

To read the article;


6 Hostage Negotiation Techniques That Will Get You What You Want


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